Cancellation Policy

CANCELLATION POLICY 

www.thelabelgaia.com reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.

Note

While accepting the order from our logistics partner, if you notice that the package is in a damaged condition or if the packaging has been tampered with before delivery, please refuse to accept the package and return the package to the delivery person. Also, please call our customer care at +91 8591539638 or email us at customercare@thelabelgaia.com mentioning your Order ID and the exact details of the issue. We will investigate the same on priority and within 24 hours we will update you about our investigation and provide details of the new replacement package.