FAQ’s

The Label Gaia is an online destination offering a curated collection of eco-friendly clothing for men and women, along with home accessories and bags, designed to reflect contemporary style and timeless elegance.

Ordering from The Label Gaia is easy! Simply browse our website, select the items you love, choose the desired size and quantity, and add them to your cart. Proceed to checkout, fill in your shipping and payment details, and voila! Your order will be on its way

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), and other secure online payment gateways, ensuring a hassle-free checkout experience.

Yes, we do! The Label Gaia proudly ships internationally to many countries. Simply enter your address during checkout to see if we deliver to your location.

Delivery times may vary depending on your location and the shipping method selected. Typically, orders are processed within 1-3 business days, and shipping times range from 3-10 business days for domestic orders and 7-21 business days for international orders.

In case the product does not fit you/or you do not like it, you can exchange the same within 7 days for a different style or a credit note*, Monetary refund will not be provided, Item must be unused & in the same condition in which you received it. It should be in its original packaging accompanied by proof of purchase. Please refer to our Returns & Exchanges page for detailed instructions.

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online through our website or the courier’s website.

At The Label Gaia, we are committed to sustainability and ethical practices. We strive to partner with suppliers who share our values and uphold high standards of environmental and social responsibility. All of our products are made from eco-friendly materials.

If you have any questions, concerns, or feedback, our friendly customer support team is here to help! You can reach us via email at customercare@thelabelgaia.com or through our Contact Us page. We strive to respond to all inquiries promptly and provide the best possible assistance to our valued customers.